Quiet Waters
Quiet Waters provides counselling and support for people in Central Scotland.
Quiet Waters was set up in 1995 initially as a telephone support, and since 2015, they have provided counselling almost exclusively in face-to-face sessions and remotely during the pandemic, providing up to and over 1000 hours of counselling each year. They have developed bereavement support training services. They have a working partnership with HMP Stirling and previously with HMP Addiewell. They provide training for in-house volunteers and for volunteers with external agencies and local churches, such as the Carers Trust, the Salvation Army, and the Bethany Christian Trust.
Read more about Quiet Waters here
Funding for Quiet Waters Charitable Trust has been provided by the Todhill Wind Farm Community Fund (Larbert, Stenhousemuir & Torwood). This fund benefits those living in the community council area of Larbert, Stenhousemuir & Torwood within Falkirk local authority. It is provided by the owner of the Todhill wind farm, Falkirk Todhill Wind Limited which is owned by Netro Energy, and is managed by Foundation Scotland.
Read more about the fund here
Over the 2021-2022 period, Quiet Waters provided a total of 116 sessions to six individuals living in Larbert and four in Stenhousemuir. Five of the individuals needed support from bereavement service and five needed support from their general counselling service. A total of 46 sessions were provided for bereavement support. A total of 70 sessions were provided for general counselling.
Gregor* received bereavement counselling from Quiet Waters, and his journey with them has greatly improved his overall mental wellbeing.
Gregor says that initial contact with Quiet Waters was really helpful, and he waited less than one month for his initial appointment. Knowing that he was on the waiting list helped Gregor feel better, as he knew that he would be getting help soon.
Gregor found the appointment process easy, timeous, and he was allocated with a counsellor within a reasonable time. Gregor says that his overall experience of Quiet Waters was excellent, as well as the professionalism and friendliness of Quiet Waters representatives. He also says that the counsellor provision was excellent. The bereavement support provided has helped Gregor by increasing his ability to cope with life, and he feels that his self-esteem has had some improvement. His outlook on life has much improved, along with his ability to relate to others and to manage his symptoms and situation better. Gregor says he would return to the service if needed and would recommend Quiet Waters services to others.
Susan* also found the initial contact with Quiet Waters helpful. She found the appointment process easy and received support via online/telephone, as services had not returned to face-to-face provision at that time. She says that she felt safe and welcome during her sessions. Susan indicated that her overall experience of Quiet Waters was excellent, as well as the professionalism and friendliness of Quiet Waters representatives. She had a good relationship with her counsellor and felt the online/telephone service provision was brilliant.
The bereavement support she received has helped her by increasing her ability to cope with life in general, as well as increasing her self-esteem. Her outlook on life has undergone some improvement and her ability to relate to others has greatly improved. Susan reflects that she found having a person to speak with about the loss of her loved one was so very helpful. She would return to the service if needed and would recommend Quiet Waters services to others.
*Names have been changed.